City of Perris
Time Worked: December 2018 to June 2019
At the City of Perris, I was responsible for multiple helpdesk duties and network maintenance.
To read more about my work at City of Perris, scroll down!
Projects Worked On
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I deployed 50+ new workstations for use by city employees, and helped determine what new software suites would be used.
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During my time at Perris, I helped maintain the Cisco/Meraki based network infrastructure.
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Before joining, the city didn't have a fully integrated ticketing system - so I helped lead the project that finished the integration of ServiceNow into the IT workflow.
Detailed Role Information:
- Was responsible for setting up Desktop PC’s for internal organizational usage, equipping them
with enterprise-grade security and management software.
- Performed various IT helpdesk duties.
- Patched in telephony systems and assisted in maintaining network backbone/infrastructure.